Navigating Telehealth: A Beginner's Guide for Patients

About this event

Adults: 18 and up, Seniors: 55 and up. Telehealth is transforming healthcare by making it more accessible and convenient. This beginner-friendly course teaches patients how to understand and navigate telehealth services, including video visits, phone consultations, and online messaging. Participants learn how to prepare for appointments, overcome common challenges, and access community resources that support digital healthcare. Designed for patients and families, the course empowers learners to use telehealth confidently, communicate effectively with providers, and integrate virtual care into their healthcare routine. It prepares individuals for entry-level pathways in community health, patient navigation, digital equity support, and health education roles. Learners will be able to: · Explain what telehealth is and how it works. · Identify different types of telehealth services. · Prepare effectively for virtual appointments. · Communicate clearly with providers online. · Troubleshoot basic technical issues. · Recognize privacy and security considerations. · Access community resources and support programs. · Use telehealth confidently as part of their healthcare journey. Presented by Vashti Learning Lab + C.H.L.M.S Medi-Helpz Foundation How to Attend This event takes place on Zoom. Register at least 24 hours before the event. Only one registration per household is needed. You’ll receive an email with a link to the secure Zoom meeting about 24 hours before the meeting. Automatic transcription is included in all CPL events using Zoom. Accessibility Need sign language interpretation or other accessibility assistance for this event? Please call (312) 747-8184 or email [email protected] to request accommodations. Requests must be made at least 14 business days before the event. Attending CPL Online Events Questions about attending online events? Check out our Events FAQs.