AI-Native ITSM: How ITIL V5 Changes the Way We Run IT Services

About this event

In this session, we’ll look at what “AI-native” means for IT service management, how ITIL V5 builds on ITIL 4, and what it means for your day-to-day work, your team and your certification path. Earn 1 CPD (Continuing Professional Development) Point Toward Your PeopleCert Certification Renewal Date/Time - December 3, 2026 / 8:00 AM CDT/EST Register Now (https://www.invensislearning.com/webinar/how-itil-v5-changes-it-services/?utm_source=Meetup+group) What you’ll learn • What “AI-Native” Means for ITSM • ITIL V4 vs ITIL V5: Key Changes • Responsible AI in Service Management • What It Means for Your Career • Live Q&A Good to know • Free to attend • The event page says attendees earn 1 PDU • Registration is required on the host’s page: click here (https://www.invensislearning.com/webinar/how-itil-v5-changes-it-services/?utm_source=Meetup+group) • Webinar details are sent to the email you register with • This webinar is hosted by Invensis Learning (https://bit.ly/4jlpFCI). I’m sharing it with our community because it fits our focus.